Mar Release - 2025

Hi Riley Readers,

We’re excited to share the latest enhancements on Riley!

Proof Points

Riley makes it extremely easy for you to find the key evidence supporting your customer insights. Now, you can quickly access the exact conversations behind an insight. Simply click on it to view the supporting discussions and quotes.

GIF

Security & Compliance

We announced our SOC 2 Type II Certification last week, strengthening our commitment to keeping your data safe. You can find more information about our certification here.

Experience Enhancements

We added new enhancements to improve your overall experience on Riley, including:

Democratizing Access to Insights  

You can now comment and tag your team members on important insights you don’t want them to miss. Your team members will receive an email notification, allowing them to quickly access the insight on Riley.

Riley Model Update

We’ve released an updated version of our model, enabling Riley to extract deeper, more relevant insights from your data.

Speed Improvements

We’ve optimized our infrastructure, significantly reducing the time it takes for Riley to generate insights from all of your data.

You can try out all of these new capabilities yourself by logging in.

Finally, we’re making Riley even smarter and will be introducing new capabilities over the next two months to help you effortlessly connect and analyze more data.
If you’d like early access to these features, respond to this email with “Early Access, Please”.

See you next month!

Claudia Natasia
Co-Founder & CEO

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