March 13, 2025
Sharing Product Insights: Get Teams on the Same Page With Riley

The Problem: Communication Silos in Product Teams

Cross-team collaboration becomes a challenge when there's an overwhelming amount of data circulating, and it’s hard to pinpoint who has the right information at the right time. As a result, critical decisions stall because key stakeholders never receive the data they need when they need it.

Riley offers a way for you to centralize all of your data, collect insights, and share them with your team all at once. Here’s how it works:

The Solution: Easily Share Insights from Riley on Slack

We know that teams spend a lot of time discussing on Slack.

Turn on Slack Integration

Navigate to “Settings”, select “Integrations” from your side bar, and “Add to Slack”. This will give Riley access to all of your team channels on Slack.

Riley Features Table
Feature Why
Riley Model Update V2 Leverage a deeper, more accurate model that triangulates quantitative and qualitative data
Customer Impact Score Quickly prioritize customer insights
Market Trends Analysis Stay ahead of the competition by automatically tracking their online activity
Automated Survey Analysis Analyze survey data in seconds - no more complex pivot tables
Save Insights for Later Think an insight is interesting but not relevant right now? Save it and we'll remind you about it later
Refine Insights Write a simple prompt to have Riley's data models reanalyze your insights any way you like
Deeper Citations Easily track the sources of your insights
Commenting & Collaboration Easily discuss customer insights with your team and capture key perspectives automatically
Insights on Slack Share and discuss insights directly where your team works
Notifications Stay alerted to the most valuable insights and activities on Riley
Instant Research Plans Become a stronger researcher by letting Riley coach you on your research plan
Onboarding Guide Learn how to use Riley from your very first login
Security Improvements Keep your customer and research data safe on Riley
Performance Improvements Analyze data and generate insights faster than ever

Create a Project & Share Insights 

Get recommended product insights personalized for your project, select the insight you want to share, and select the Slack channel you want to send the insight to. The insight will be instantly sent to the channel for your team members to review and comment on.

Tag a Team Member & Invite Them to Your Project

Collaborate directly on Riley by tagging a team member in comments on your project. If your team member does not already have an account, an invitation will be sent to prompt them to join and collaborate on your project. 

Better Insights, Stronger Teams

Breaking down communication silos is the first step towards efficient teamwork. With Riley, teams stay aligned, insights drive action, and product decisions move forward faster.

Try Riley Free today

Lavender is Riley AI's product designer. Prior to joining Riley AI, she was a design consultant advising product marketing and design strategies for various startups across industries in the Bay Area. She is passionate about creating unique user-driven experiences personalized for every audience and accessible to every community.

Lavender completed her Bachelor degree at Stanford University.

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