February 26, 2025
Achieving SOC 2 Compliance: How Riley Protects Your Data

Announcing Riley’s SOC 2 Type II Certification

Understanding your customers goes beyond just your data and includes their data as well. We deeply appreciate the trust you place in us with your valuable and confidential research data. Since the beginning of Riley, we’ve upheld the highest technical, security, and operational standards across our entire company. We take this responsibility seriously, ensuring that every customer, regardless of size, can rely on us to protect their data with the utmost care.Today, we’re excited to announce that Riley is SOC 2 Type II compliant. This certification demonstrates that we have rigorous controls in place to mitigate risks and uphold the highest standards of security.

Reducing Risk Through Compliance

SOC 2 (Service Organization Control 2) is a security framework developed by the American Institute of Certified Public Accountants (AICPA) to ensure that service providers handle customer data with the highest level of security. Compliance is assessed based on five Trust Service Criteria:

The Five Trust Service Criteria:

What This Means for You

A Commitment to Security and Trust

Achieving SOC 2 compliance is a testament to Riley’s dedication to security, trust, and reliability. By adhering to these rigorous standards, we provide our customers with the peace of mind that their data is protected.
Customers who are interested in obtaining a copy of our SOC2 report can request access through our Trust Center.

If you have further questions about our security practices, you can reach out to us at security@askriley.io

Riley Features Table
Feature Why
Riley Model Update V2 Leverage a deeper, more accurate model that triangulates quantitative and qualitative data
Customer Impact Score Quickly prioritize customer insights
Market Trends Analysis Stay ahead of the competition by automatically tracking their online activity
Automated Survey Analysis Analyze survey data in seconds - no more complex pivot tables
Save Insights for Later Think an insight is interesting but not relevant right now? Save it and we'll remind you about it later
Refine Insights Write a simple prompt to have Riley's data models reanalyze your insights any way you like
Deeper Citations Easily track the sources of your insights
Commenting & Collaboration Easily discuss customer insights with your team and capture key perspectives automatically
Insights on Slack Share and discuss insights directly where your team works
Notifications Stay alerted to the most valuable insights and activities on Riley
Instant Research Plans Become a stronger researcher by letting Riley coach you on your research plan
Onboarding Guide Learn how to use Riley from your very first login
Security Improvements Keep your customer and research data safe on Riley
Performance Improvements Analyze data and generate insights faster than ever

Kevin is Riley AI’s CTO & Co-Founder. Prior to founding Riley AI, Kevin built attribution models at a number of companies including HubSpot, driving strong growth in user adoption and engagement. Kevin is passionate about partnering with customers to solve the challenges they face in translating data into impactful strategies.

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